Delivery Information

Standard UK delivery is £3.99, with free delivery on orders over £50. Orders usually arrive within 3–5 working days, unless otherwise stated.

Some larger items, including most furniture and appliancesmay take longer to arrive. For these, a two-person delivery service will contact you to arrange a convenient time.

Some items are dispatched directly from our trusted suppliers, and this will be clearly noted on the product page.

Remote postcode surcharges may apply to some large items. For help, contact our friendly customer service team on 0800 328 7795 or onlineshop@barnardos.com.

We offer a 60-day no-quibble returns policy. See Barnardo’s Returns Policy for full details.