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Donate your pre-loved goods to Barnardo's charity shops

Donating directly to Barnardo’s high street charity shops is a simple way to repurpose your pre-loved items whist raising vital funds to support our work. When you donate to Barnardo’s, you extend the lifespan of your items and give them a second chance to shine whilst helping generate vital funds to support our work with children, young people and families across the UK.

Find a Store Order A Donation Bag

Why Donate to Barnardo’s?

Not only do your pre-loved donations generate much needed income to fund our work, but they also keep fashion and textiles out of landfill. By choosing to donate to your local Barnardo’s charity store, you actively participate in reducing waste whilst helping create a more sustainable future for generations to come. We make the donation process simple and convenient. Bring your pre-loved donation to one of our 500 stores. Some of our larger stores accept furniture donations, for more information please visit our Furniture Donations page. Scroll down to find out what kind of donations we are looking for, or if in doubt, use our store finder to call your local store to find out more! With every item you donate, you can help us support children, young people and families across the UK.

Ways To Donate Pre-Loved Products to Barnardo's

  • Take your donation directly to a Barnardo's Charity Shop

Please view below for more information about the items we can and can't accept – You can find your nearest shop using our Store Finder.

  • Order up to 10 postal donation bags

Simply complete the form below. If you need more than 10 bags, please contact our customer service team on 0800 3287795, or onlineshop@barnardos.org.uk.

  • Easy Drop-Off or Home Collection

The quickest way to return your bag is by dropping it off with DPD here: DPD Returns Portal.

You can also arrange a Royal Mail home collection or print your own label through this link: Royal Mail Returns.

Please ensure breakable items are well protected and that your parcel meets the following size and weight limits:

DPD Size & Weight Restrictions

    • Maximum weight: 30 kg
    • Maximum length: 100 cm (1 meter)
    • Maximum girth (Length + Width + Height): 230 cm

Royal Mail Size & Weight Restrictions

  • Max weight: 20 kg
  • Parcel dimensions: 61 × 46 × 46 cm
  • Tube dimensions: Length 90 cm (Length + twice the diameter ≤ 104 cm)

Both DPD drop-off and Royal Mail collection are available – simply choose whichever works best for you.

Order Free Postal Donation Bags

Order up to 10 Free Barnardo's Pre-Loved Postal Donation Bags

Thanks for your order! Your donation bags will be with you shortly.

What we can accept

  • Good quality clothes, shoes and accessories.
  • Jewellery.
  • Books.
  • Music, films and video consoles and games.
  • Music (CDs, vinyl, DVDs, Blu-rays, musical instruments and sheet music).
  • Technology Including mobile phones, laptops, tablets, and camera.
  • Homewares.
  • Toys and Games.
  • Furniture – selected stores only.
  • Electricals, but must be in working order.
  • Antique and collectable items.

What we cannot accept

  • Damaged or faulty items.
  • Car seats and booster seats.
  • Mattresses including cot mattresses.
  • Soft furnishings without fire safety labels.
  • Pillows and duvets (unless brand new in packaging).
  • White Goods such as washing machines or fridge freezers .
  • Electric blankets and heaters.
  • Some small electricals such as microwaves, food processors and coffee grinders .
  • Baby bouncers.
  • Broken/non-working electricals – To recycle them, visit - https://www.recycleyourelectricals.org.uk/electrical-recycling-near-me/

We can collect your furniture donations, free of charge!

Selected stores now offer a free furniture collection service at a date and time to suit you. Terms and Conditions apply. 

Find out more about our furniture collections

Donation Bag FAQs

Your donation bag has a QR code printed on it. Scan the code to open the DPD returns form, complete the form, and you’ll receive a prepaid returns label. Attach the label to your bag and drop it off at your nearest DPD drop-off point, which will be shown after completing the form.

 Alternatively, you can drop your donation bags at your local Post Office or arrange a Royal Mail home collection via Royal Mail Returns.

Simply choose whichever works best for you!

Using a Barnardo’s donation bag is completely free, including postage and returning it to us filled with your pre-loved items.

Your bags should be delivered to you within 3-5 working days. 

If you need more than 10 bags, please contact our customer service team by calling 0800 3287795 or emailing onlineshop@barnardos.org.uk

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